Sometimes the IT function is a totally thankless task. As a world we are so totally reliant on our IT infrastructure that when there is an issue it creates high stress levels and even panic.
IT support is not only about fixing your problems whilst keeping calm, it is also about making the correct infrastructure...
We have partnered with Timeless IMS as our technology provider for over fifteen years. In that we have seen them grow and flourish as a business and have become our out sourced IT department.
They are responsive to any issues we have and go the extra distance to make sure that they are solved as quickly as possible...
Friendly staff, a helpful attitude and the IT team my business depends on. IT is not one of my strengths so I am happy to pay to have a local expert.
I had slow Wi-Fi in my office at home, which was just about manageable before homeworking became permanent, but a big issue now. I called Timeless IMS for advice. They quickly suggested a solution at a great price that was simple to set up and I got a new superfast Internet connection the next day. Great service from the experts!
Having worked with Timeless IMS for many years I cannot speak highly enough of their professional, can-do attitude.
Vinyl Factory Manufacturing Ltd has benefitted on many occasions from Timeless' pro-active approach to problem-solving, faultless customer service and seemingly never-ending product knowledge...
“Although not the cheapest the fact we’re using them tells the tale. Timeless proactively advises us about the threats we need to know about, which gives the confidence to know they are completely looking after our needs. We just want to know they’ve been removed, mitigated or stemmed without us spending fortunes.”
“They sorted out a lot of things out for us. We had a cyber hacker at one point, and they sorted all that out for us, and got all of our files and everything back for us. They've just been really, really helpful to be quite honest with you.”
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