Tech:Friend: Support when and where you need it

Our Tech:Friend service provides remote access to an IT professional who can quickly assist you through any technical issues with your devices or connectivity.


Tech:Friend is an enterprise level support service that is extremely versatile: it can either be your organisation’s primary IT support team; or provide back-up to your internal support at busy times; something you can offer your employees as a benefit; or something a home user can purchase from us individually.

Tech:Friend is an enterprise level support service for businesses, which can be tailored to your organisations working needs and can go hand in hand with remote working, giving your staff added confidence and maximising their efficiency.

It is also available for home IT users with single, duo and family support packages available.

Let Timeless IMS help you unlock your true potential.

Whats Included:

  • Our business Grade Anti-Virus with real time monitoring
  • Our remote access tool
  • Unlimited telephone and remote support
  • Discounted hardware repairs
  • Discounted site visit rates
  • Live health monitoring and automated repairs on your device. Our Software will find and fix 90% of issues before they show to the user.

 To purchase our essential TechFriend service please give us a call on 01784 421 713 or visit or online store to purchase


Are your technical solutions working for you? Let us measure the ROI to see the value of them within your business.



Our proactive technology experts are here to support and advise on your business needs within your operation.



Prevention is better than cure! Our solutions proactively monitor the security within your business.



Most businesses have some applications hosted in the cloud. We are focused on making sure you are making the most of them, and staying connected to use them.


Faster Britain

Faster Britain gives businesses in England, access to full fibre, ultrafast connectivity, supporting cloud-enabled applications. Find out more about the network in Hammersmith and Fulham.


Want to learn more about our services?

Get in touch today, our consultants would love to hear from you.


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