It’s All About Customer Service.
We Don’t Talk Tech.

Find peace of mind with your technology through our fully managed solutions and Award-Winning customer service

About Us

Benefits

Fixed Costs For 3 years

Confidently budget your spend with our 36-month managed service and solution contracts with fixed costs regardless of any costs we incur.

All Of Your Technology Managed Under One Roof

Our aim is to manage all your technology needs : daily proactive support, business grade broadband, managed cyber security solutions, Physical Cloud based CCTV & Access control, Website design and management… and so much more.

Right First Time Solutions

Never worry about system failures or technological difficulties again. Our experienced team and proactive solutions ensure your systems are always up and running:

  • Backup anything
  • Broadband failover
  • 24/7 monitoring of health and cyber security
  • UK based help desk
  • Worry free, expertly managed technology
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Guaranteed Peace of Mind

Our Tech:Friend managed services provide various proactive features including around-the-clock care, business-grade realtime device and network protection and a proactive technology helpdesk. Our aim is not to get helpdesk calls, but should you need any support, just call up with any technological issue for instant fixes and our award winning customer service.

Our Cyber Security Guarantee

With Total Passport+, find peace of mind with our cyber security guarantee.

Onboard all of our security products and never experience a breach again. 

If your business experiences a breach, we will cover all remedial costs to retrieve your data under our new guarantee. 

Take Our Cyber Quiz

We are a multi-award winning, certified managed security service provider focused on our clients business growth, accelerated by technology

Find out how we can help you with your technology requirements..

Our Services

The faces behind our success

The workforce that bring our solutions to your door.

Meet The Team

Michael Ramlakhan

Managing Director

Sue Brough

HR & Operations
Supervisor

Our Awards

Learn more about our award-winning team..

Spelthorne Business Awards 2022

Timeless IMS won the award for Best Business in Ashford and Stanwell at the Spelthorne Business Awards
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Winner

SME Business Awards 2022

Timeless IMS are Gold Winners at the SME Surrey Business Awards for Best Customer Service!
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Winner

KCWCC Business Awards 2023

Timeless IMS are finalists at the KCW Chamber of Commerce Business Awards 2023!
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Finalist

West London Business Awards 2022 and 2023

Timeless IMS named finalists at the West London Business Awards 2022 and 2023!
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Finalists

Thames Valley Awards 2022

Timeless IMS named finalists at the Thames Valley Awards for Business of the Year.

 
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Finalists

Meet Our Clients

They Believe In Us

We pride ourselves in delivering customer focused solutions that add value to our client’s operations. Our team’s proven expertise and understanding of our client’s needs has helped us build longstanding and trusted relationships

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See what our clients have to say..

One of our most powerful testaments to our work, hear what our clients have to say about us.

"Timeless IMS proactively advises us about the threats we need to know about, which gives the confidence to know they are completely looking after our needs. We just want to know they've been removed, mitigated or stemmed without us spending fortunes .”
Jon Summer, Director
Jon Summer, DirectorWisemans Insurance
“We have partnered with Timeless IMS as our technology provider for over fifteen years. In that we have seen them grow and flourish as a business and have become our out sourced IT department. They are responsive to any issues we have and go the extra distance to make sure that they are solved as quickly as possible.”
Doug Stewart, MD
Doug Stewart, MDNunico I
"Friendly staff, a helpful attitude and the IT team my business depends on. IT is not one of my strengths so I am happy to pay to have a local expert."
Greg Neall, MD
Greg Neall, MDWake Up Your Wealth LTD
I had slow Wi-Fi in my office at home, which was just about manageable before homeworking become permanent, but a big issue now. I called Timeless IMS for advice. They quickly suggested a solution at a great price that was simple to set up and I got a new superfast internet connection the next day. Great service from the experts.
John Rose, DirectorHR Department Staines
Having worked with Timeless IMS for many years I cannot speak highly enough of their professional, can-do attitude. Vinyl Factory Manufacturing Ltd has benefitted on many occasions from Timeless' pro-active approach to problem-solving, faultless customer service and seemingly never-ending product knowledge...
Adam Teskey, Director
Adam Teskey, DirectorVinyl Factory Manufacturing Ltd
Sometimes the IT function is a totally thankless task. As a world we are so totally reliant on our IT infrastructure that when there is an issue it creates high stress levels and even panic. IT support is not only about fixing your problems whilst keeping calm, it is also about making the correct infrastructure
Nick Adams, MDJO Group
“They sorted out a lot of things out for us. We had a cyber hacker at one point, and they sorted all that out for us, and got all of our files and everything back for us. They've just been really, really helpful to be quite honest with you.”
Lisa Byrne, DirectorFinance & Administration at Children England
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Do you want to get the most out of your technology?

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