It’s All About Customer Service.
We Don’t Talk Tech.

Find peace of mind with your technology through our fully managed solutions and Award-Winning customer service


Fixed Costs For 3 years

Confidently budget your spend with our 36-month managed service and solution contracts with fixed costs regardless of any costs we incur.

All Of Your Technology Managed Under One Roof

Our aim is to manage all your technology needs : daily proactive support, business grade broadband, managed cyber security solutions, Physical Cloud based CCTV & Access control, Website design and management… and so much more.

Right First Time Solutions

Never worry about system failures or technological difficulties again. Our experienced team and proactive solutions ensure your systems are always up and running:

  • Backup anything
  • Broadband failover
  • 24/7 monitoring of health and cyber security
  • UK based help desk
  • Worry free, expertly managed technology

Guaranteed Peace of Mind

Our Tech:Friend managed services provide various proactive features including around-the-clock care, business-grade realtime device and network protection and a proactive technology helpdesk. Our aim is not to get helpdesk calls, but should you need any support, just call up with any technological issue for instant fixes and our award winning customer service.

Our Cyber Security Guarantee

With Total Passport+, find peace of mind with our cyber security guarantee.

Onboard all of our security products and never experience a breach again. 

If your business experiences a breach, we will cover all remedial costs to retrieve your data under our new guarantee. 

Michael Ramlakhan

Managing Director

Sue Brough

HR & Operations

Our Awards

Learn more about our award-winning team..

Spelthorne Business Awards 2022

Timeless IMS won the award for Best Business in Ashford and Stanwell at the Spelthorne Business Awards

SME Business Awards 2022

Timeless IMS are Gold Winners at the SME Surrey Business Awards for Best Customer Service!

KCWCC Business Awards 2023

Timeless IMS are finalists at the KCW Chamber of Commerce Business Awards 2023!

West London Business Awards 2022 and 2023

Timeless IMS named finalists at the West London Business Awards 2022 and 2023!

Thames Valley Awards 2022

Timeless IMS named finalists at the Thames Valley Awards for Business of the Year.


We pride ourselves in delivering customer focused solutions that add value to our client’s operations. Our team’s proven expertise and understanding of our client’s needs has helped us build longstanding and trusted relationships

One of our most powerful testaments to our work, hear what our clients have to say about us.

Do you want to get the most out of your technology?

Drop us a line and we'll be in touch.

How To Keep Your Business Cyber Secure...

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